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When you buy WPML, you get one year of support and plugin updates. If you don’t renew your account after each year, you will lose access to our support, downloads, and other benefits.

What you will lose if you don’t renew and why this is important

What you will lose if you don’t renew

Why this is important

You will stop receiving updates to WPML and its add-on plugins

You will miss new features and security and compatibility updates

You will lose access to WPML downloads

This includes the older versions of WPML and its add-on plugins

You will lose access to our support

If you run into any issues, we won’t be able to help. A common example is when another theme or plugin’s update causes compatibility issues

You will lose your 25% renewal discount

If you decide to buy WPML again, you will need to pay the full price. On the other hand, yearly renewals include a 25% discount

You won’t be able to register sites with WPML

Even if you have available slots for registering more sites, you won’t be able to do this if your WPML account expires

You won’t be able to buy prepaid credits and will miss out on a generous amount of free credits

If you use prepaid credits for automatic translation, you won’t be able to buy more after your WPML account expires. You will also miss 60,000 (CMS Account) or 90,000 (Agency Account) free credits we give with every renewal

Your site(s) will continue to work even if you don’t renew WPML. You won’t lose any content and WPML will continue to work. However, in general, sites tend to break and their security can be put at risk if you don’t update plugins for a long time.

If your site is using an expired version of WPML you will see a notice about this in the WordPress admin. Please note that this message will display until you renew your WPML account and cannot be hidden or removed otherwise.

Frequently Asked Questions

Yes, by default, your account will renew automatically. If you prefer, you can also change it to renew manually. To do this, log into your WPML account and click the Modify link at the top of the sidebar. On the page that loads click the Cancel Subscription link. In the pop-up that appears, make sure to select that you want to renew manually and click the Use manual payments button.

To check if automatic renewal is disabled log into your WPML account and look at the top of the sidebar. If automatic renewal is disabled you will see a message about it. To change the renewal option, click on the Details link at the top of the sidebar. On the page that loads, click the Switch to automatic renewals link. If automatic renewal is enabled and you’d like to change this, click on the Modify link at the top of the sidebar. On the page that loads click the Cancel Subscription link. In the pop-up that appears, make sure to select that you want to renew manually and click the Use manual payments button.

To see your current payment method, log into your WPML account and click the Modify or Details link at the top of the sidebar. On the page that loads, scroll down to the Your recent payments section and click on the latest one. You will see all the payment information for that order. Please note that you cannot see the credit card number and details. To get this information, please contact us.

If you build sites for clients, you can transfer the renewal of WPML on their site to them. This way, you get a commission for each transferred renewal and additional slots for registering sites with WPML. On the other hand, your clients get WPML at a discount, direct access to our support, and avoid the risk of the developer stopping to pay for renewals. You can read more about all the benefits and how to do this on our page about transferring account renewals to your clients.